![]() In total, Capital One Auto Finance has 4 phone numbers. The Capital One Auto Finance call center that you call into has employees from California, Minnesota, India and is open Mon-Fri 8am-9pm EST according to customers. Common problems addressed by the customer care unit that answers calls to 87 include Update Account Info, Recover Account, Extension on Payment, Cancel or Change Account, Disputes and other customer service issues. This phone number is Capital One Auto Finance’s Best Phone Number because 35,604 customers like you used this contact information over the last 18 months and gave us feedback. This is Capital One Auto Finance’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Capital One Auto Finance agent. But I have a feeling I will leave if I dont see any changes being made. I love everything from the customer service all the way down to the debit card design. I do not want to close my accounts and go over to another bank because I truly enjoy banking with Cap. To be fair Chase not only provides these basic notification services to customers but they also have added the ability to view what you spend money on weekly to their app. I believe this company is more focused and geared towards their credit and lending services. Im beginning to feel like Capital One isnt interested in investing in their deposit account holders now or even in the future. I dont want to have to receive alerts via text that is so outdated plus I have enough text threads as it is between work and family. To be clear, when I say alerts I mean actual notifications to my device sent from the app that appear on my home screen. Id love the developers of this app to take their deposit account holders into consideration and add features like alerts when a deposit is made to my account as well as alerts when a transaction is made over a certain dollar amount.
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